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常见问题

邮件已读追踪功能说明

<article data-content="[{"  typeblockidpe-nameparagraphdataversionnodestypetextidhu-leavestextmarkstypeboldtypeblockidvxht-nameparagraphdataversionnodestypetextidklwd-leavestextmarkstypeblockidnex-nameparagraphdataversionnodestypetextidrfpx-leavestextmarkstypeblockiddsnp-nameparagraphdataversionnodestypetextidasxy-leavestextmarkstypeboldtypeblockidwxnc-nameparagraphdataversionnodestypetextidmck-leavestextmarks=""  ><div yne-bulb-block="paragraph"  style=""  ><span style="font-weight: bold;"  >什么是邮件追踪功能？</span></div><div yne-bulb-block="paragraph"  style=""  >“邮件追踪”是网易邮箱推出的全新功能（目前在网页端支持），使用邮件追踪您可以及时了解到发出的邮件是否被阅读，以便于您对邮件的进一步跟进。

<br><img src="http://nos.netease.com/help/a1163c6772c60154baa1a51ee64e3e83.jpg"  ><br><br></div><div yne-bulb-block="paragraph"  style=""  ></div><div yne-bulb-block="paragraph"  style=""  ><span style="font-weight: bold;"  >如何使用邮件追踪？</span></div><div yne-bulb-block="paragraph"  style=""  >您可以登录网页端邮箱，进入写信页点击顶部提示或底部功能开关，开通此功能（每位用户有一次免费体验机会）</div><div yne-bulb-block="paragraph"  style=""  ><img src="http://nos.netease.com/help/8868e1bf6eef51e643f5e719241eda6e.jpg"  ></div><div yne-bulb-block="paragraph"  style=""  >体验额度使用完后，您需要通过付费购买单独的追踪包或包月套餐以继续使用该权益。您可根据个人喜好选择适合自己的套餐。其中按月付费套餐在有效期内使用次数不限，推荐有高频使用需求的用户购买。</div><div yne-bulb-block="paragraph"  style=""  ><article data-content="[{"  typeblockidzrff-nameparagraphdataversionnodestypetextidvfd-leavestextmarks=""  ><div yne-bulb-block="paragraph"  style=""  ><img src="http://nos.netease.com/help/f1d66a856fb7cafae73f89e06689c44c.jpg"  ></div></article></div><div yne-bulb-block="paragraph"  style=""  ><article data-content="[{"  typeblockidbh-nameparagraphdataversionnodestypetextiddym-leavestext=""  -marks=""  ><div yne-bulb-block="paragraph"  style=""  >成功开通功能后，您可以查看到功能已开启的状态。成功发送邮件后则消耗额度，可前往【已发送列表页/自助查询-发信查询】页面查看邮件状态。</div><div yne-bulb-block="paragraph"  style=""  ><br></div><div yne-bulb-block="paragraph"  style=""  ><img src="http://nos.netease.com/help/eac2587de4de4c1d1a4772ae1cdb1cb2.jpg"  ></div><div yne-bulb-block="paragraph"  style=""  ><span style="font-weight: bold;"  >邮件追踪相关提醒</span></div><div yne-bulb-block="paragraph"  style=""  ><article data-content="[{"  typeblockidkuzw-nameparagraphdataversionnodestypetextidowux-leavestextmarkstypeboldtypeblockidue-nameparagraphdataversionnodestypetextiddufu-leavestextmarkstypeblockidhpe-nameparagraphdataversionnodestypetextidapg-leavestextmarkstypeblockidszx-nameparagraphdataversionnodestypetextidlnjj-leavestextmarks=""  ><div yne-bulb-block="paragraph"  style=""  >设置了邮件追踪提醒功能后，我们会在以下场景下为您进行邮件通知：</div><div yne-bulb-block="paragraph"  style=""  >①发出的邮件首次被阅读时</div><div yne-bulb-block="paragraph"  style=""  >②发出的邮件超过72小时未被阅读</div><div yne-bulb-block="paragraph"  style=""  ><img src="http://nos.netease.com/help/0c20c7f3a3a8ece8351617743d518d9d.jpg"  ></div><div yne-bulb-block="paragraph"  style=""  ><img src="http://nos.netease.com/help/0126dbd53980364644be7769b6b3edc0.jpg"  ><span style="font-weight: bold;"  >会员用户额度问题</span></div><div yne-bulb-block="paragraph"  style=""  ><article data-content="[{"  typeblockidrczv-nameparagraphdataversionnodestypetextidcdf-leavestextmarkstypeboldtypeblockidpge-nameparagraphdataversionnodestypetextidyqqt-leavestextmarks=""  ><div yne-bulb-block="paragraph"  style=""  >会员用户提供了每自然月30封的邮件追踪使用额度，如果您在消耗完后需要继续使用，可进行封数或者按月套餐购买。</div></article></div></article></div></article></div></article>

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